Accessibility Statement

Arthurs Solicitors is committed to making its website accessible and usable for as many people as possible.

We want everyone who visits our website to be able to access information and services with confidence, whatever their technology, ability or circumstances. This includes people who use assistive technology such as screen readers, screen magnifiers, speech recognition software or keyboard-only navigation.

Our commitment

We are committed to improving the accessibility of our website on an ongoing basis and to taking a practical, user-focused approach to accessibility. Our aim is for the website to conform as far as reasonably possible to Web Content Accessibility Guidelines (WCAG) 2.2 Level AA.

Accessibility is not a one-off exercise. We recognise that websites change over time, and we aim to review accessibility regularly as content, functionality and design develop.

Measures we take

We aim to support accessibility by:
• using clear page structures and headings;
• writing content in plain, understandable language wherever possible;
• seeking to ensure text has sufficient contrast and can be resized;
• supporting keyboard navigation;
• using descriptive links and meaningful page titles;
• providing alternative text for relevant images where appropriate; and
• considering accessibility when commissioning, designing, updating and maintaining website content and functionality.
We also aim to address accessibility issues as they are identified and to prioritise improvements that have the greatest practical impact for users.

Ongoing improvement

We are committed to continuing to improve the accessibility of our website. This may include reviewing content, testing user journeys, improving navigation, updating design elements and working with our website developers or other suppliers to address issues where identified.

Where we become aware that any part of the website does not meet the standard we are aiming for, we will consider what reasonable steps can be taken to improve that content or functionality.

Alternative formats and support

If you need information on this website in a different format, or if you experience difficulty accessing any part of the site, please contact us and we will do our best to help.

This may include requests for information in a more accessible format or assistance in accessing particular content.

Feedback and contact details

If you have any questions, feedback or concerns about the accessibility of the Arthurs Solicitors website, please contact us:

Email: compliance@arthurs-solicitors.co.uk
Telephone: 01843 210377
Address: Laburnum House, 2 Station Road, Birchington-on-Sea, Kent, CT7 9DQ

When contacting us, it would help if you could tell us:

• the page or feature you were trying to use;
• the problem you experienced; and
• the device, browser or assistive technology you were using, if relevant.

Our approach to accessibility requests

We will consider accessibility feedback carefully and aim to respond within a reasonable time. Where an issue is identified, we will review what steps can reasonably be taken to address it.#

Statement review

This statement will be reviewed periodically and updated to reflect changes to the website, accessibility standards or our approach.
Last reviewed: 28.05.2026